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Customer stories

Testimonial video captions that preserve trust.

Keep the customer's words accurate, readable, and clear of names, titles, products, and proof overlays.

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Quick answer

To caption a testimonial video, transcribe the customer's exact words, verify names, job titles, brands, and numerical claims, then use a clean readable style. Keep captions away from lower thirds and product shots, preview every cut, and export them burned into the final MP4.

Do not paraphrase the customer accidentally

A misheard word can change the meaning of a claim. Compare the transcript with the recording and preserve the speaker's actual language.

Verify identity and proof details

Check the spelling of the customer's name, company, role, product, dates, percentages, and outcomes before publishing.

Avoid lower-third collisions

Name and title graphics often occupy the lower part of the frame. Move captions higher while the identifier is present and return them later if appropriate.

Choose polish without losing authenticity

A consistent brand font and accent color can connect the story to the campaign. Keep animation restrained enough that the customer's delivery remains credible.

Step by step

From source video to captioned MP4.

  1. 1

    Upload your testimonial video

    Choose an MP4 or MOV file in the browser. The spoken audio is transcribed automatically with word-level timing.

  2. 2

    Review and correct the words

    Read the transcript against the preview and fix names, brands, numbers, or specialist terms before they reach your audience.

  3. 3

    Choose and customize a caption style

    Start from one of 32+ animated presets, then adjust the font, colors, outline, background, emphasis, and position for the video.

  4. 4

    Export a burned-in MP4

    Render the captions into the video and download a finished file whose text stays consistent across social platforms and devices.

Editor walkthrough

Edit and preview before you export.

Correct words, customize the style, reposition individual lines, and preview the burned-in result.

Related guides

Continue with a specific workflow.

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Common questions

Frequently asked questions.

Should testimonial captions match the customer's words exactly?

Yes. Correct obvious transcription mistakes, but do not rewrite a statement in a way that changes its meaning or creates a stronger claim than the person made.

Where should captions go when a name title is on screen?

Move the caption above or away from the lower third so both remain readable. Individual caption lines can be repositioned during that segment.

Can I save a testimonial caption style?

Yes. Save the font, colors, outline, background, and highlight treatment as a reusable theme for a series of customer stories.

What video files can I upload?

AnimateCaptions accepts MP4 and MOV files up to 500 MB. It is designed for short-form clips up to two minutes long.

Can I correct the transcript before exporting?

Yes. You can click incorrect words in the browser editor, correct names or terminology, hide unwanted segments, and preview the result before export.

Are the captions permanently added to the video?

Yes. The export is an MP4 with open captions rendered into the video frames. They remain visible when the file is posted or shared.

Is AnimateCaptions free?

There is a free tier with no credit card required. Free exports include a small AnimateCaptions watermark; paid plans remove it.

Add accurate animated captions to your next clip.

Upload, correct, style, position, and export in one browser workflow.

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